Privacy policy

Privacy Policy

Last updated: June 30, 2025

Fallbrook Irrigation operates this store and website (shop.fallbrookirrigation.com), including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Fallbrook Irrigation is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified.

We may collect or process the following categories of personal information:

  • Contact details (name, billing/shipping address, phone number, email address)

  • Financial and payment information

  • Account information (username, password, preferences)

  • Transaction data (items viewed, purchased, returned, exchanged)

  • Customer communications

  • Device and usage information (IP address, browser, connection data, behavior)

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you

  • Automatically through the Services

  • From service providers (e.g., payments, analytics, logistics)

  • From business partners or other third parties

How We Use Your Personal Information

We may use your personal information to:

  • Provide, operate, and improve the Services

  • Process orders, payments, and deliveries

  • Customize and personalize your experience

  • Send marketing and promotional communications

  • Detect and prevent fraud and security issues

  • Communicate with you about orders or support

  • Comply with legal obligations and enforce policies

How We Disclose Personal Information

We may share personal information:

  • With Shopify and service providers acting on our behalf

  • With marketing and advertising partners

  • When you give consent or make a request (e.g., shipping, social login)

  • With affiliated entities

  • In legal or business transactions (e.g., mergers, subpoenas, disputes)

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information about your use of the Services to enable and improve them. This may involve data transfer across borders. Shopify may also use this data for aggregated business insights and targeted marketing.

For more information, visit: https://privacy.shopify.com

To exercise privacy rights with respect to Shopify, go to: https://shopify.com/legal/privacy/consumers

Third-Party Websites and Links

The Services may contain links to third-party websites. We are not responsible for their content, privacy, or security. You should review those third parties’ policies before providing any information.

Children’s Data

The Services are not intended for use by children. We do not knowingly collect personal information from individuals under the legal age in their jurisdiction. If you are a parent or guardian and believe your child has submitted personal data, please contact us.

Security and Data Retention

We use reasonable security measures but cannot guarantee absolute security. Avoid transmitting sensitive information over insecure channels.

We retain personal information as long as needed to provide services, comply with laws, or resolve disputes.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access or request a copy of your data

  • Correct inaccuracies

  • Delete your data

  • Request data portability

  • Opt out of targeted advertising or data sharing

  • Manage communication preferences (unsubscribe from emails)

You may exercise these rights via links on our site or by contacting us directly.

We may verify your identity before processing your request and will respond in accordance with applicable law. You may also authorize someone to act on your behalf.

For details on global privacy signals, visit: https://globalprivacycontrol.org

Complaints

If you have concerns about our privacy practices, contact us. You may also have the right to contact a data protection authority, depending on your jurisdiction.

International Transfers

Your data may be transferred outside of your country. For EU/UK residents, we use approved legal mechanisms for cross-border transfers, such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on our website, and the "Last updated" date will be revised. Material changes will be communicated as required by law.

Contact

If you have questions about this Privacy Policy or would like to exercise your privacy rights, contact us at:

Fallbrook Irrigation
Email: sales1@fallbrookirrigation.com
Website: https://shop.fallbrookirrigation.com
Address: 115 Laurine Lane, Fallbrook, CA 92028, United States
Phone: (760) 723-9001